Warranty and Exchanges


BUILT TO LAST AND BACKED FOR A LIFETIME

Your job isn’t an easy one. It takes tough tools to get it done, but even the toughest tools can take a beating. That’s why we stand behind a limited lifetime warranty on each of our nearly 1500 products.

You’re committed to your trade, so it only makes sense that SK Tools USA, LLC is committed to you.

To learn more, read our warranty policy below or you can contact us at customerservice@skhandtool.com.

Currently, we are only able to serve those customers residing in North America through the process outlined below. 

Limited Lifetime Warranty

SK Tools USA, LLC products, except as otherwise specified, are warranted under normal use and service against defects in materials and workmanship for the expected life of the tool. This warranty does not cover the wear from normal use, or any problems caused by misuse, abuse, modification, or improper maintenance of the tool.

Jump to Warranty Replacement Request Form

 

Exception

For only a period of one year after the date of purchase, storage products, micrometer torque wrenches, dial torque wrenches, torque screwdrivers and consumable products that are reasonably expected to be used up or damaged during the use are warranted under normal use and service against defects in material and workmanship. This warranty does not cover wear from normal use, or any problems caused by misuse, abuse, modification, or improper maintenance of the tool.

Exclusive Remedy

Your sole and exclusive remedy for any breach of this warranty is the SK will, at its sole option, either repair or replace the defective tool, or refund your purchase price, if you return the tool to an authorized SK warranty station. Check our dealer locator to see if there is an SK dealer near you to handle warranty. No consequential, incidental, or special or punitive damages, or damages for property loss or personal injury, can be recovered under this warranty.

All warranty claims must be processed using our online claim form below.  Items sent in without prior approval will not be processed.  Customer is responsible for all shipping charges including, but not limited to, returned products to SK, replacements, and denied claims.  SK Tools USA, LLC reserves the right ro refuse warranty items that have been modified, misused, abused, have no material or manufacture defect, or not noted on the online claim form.

Abuse and Misuse

Abuse or misuse of a tool may cause serious bodily injury or death, or property damage. SK does not condone the abuse or misuse of tools. As a result, SK does not warrant its products against abused or misused tools and will not accept abused or misused tools under our warranty policy. Examples of abuse that will not be covered under warranty:

 Evidence of using tool for hammering.   Screwdrivers bent from being used as a pry bar.   Chrome sockets rounded out or peened metal around the drive end from use on an impact wrench. 
Handles with evidence of striking.  Flat wrenches with evidence Of being struck.   Discoloration from exposure to excessive heat. 

 

Agents and distributors of SK Tools USA, LLC have no authority to make representations or warranties other than those contained in this warranty.

THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL, WRITTEN, EXPRESSED, OR IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. If you are a consumer, this warranty gives you specific legal rights, and you may have other rights which vary from state to state. 

Warranty/Return Options

Existing Customers

For customers who ordered their product on the sktools.com website and have order number

File your Warranty/Return Claim

Older Products

For customers who own an SK Tools product not purchased from the sktools.com website

Register to File a Warranty Claim